Quality Improvement & Safety

The staff at Texas Health Center for Diagnostics & Surgery is dedicated to delivering high quality health care.  Various quality measures are undertaken in each department in order to improve the delivery of care.  A few of the ongoing quality performance-monitoring projects include:

Hand Hygiene

Hand hygiene is the single most important action that a health care worker can take to stop the spread of infections.  The staff is consistently monitored on hand hygiene.  All health care providers and other staff are expected to wash their hands with soap and water before and after patient contact and use an alcohol-based handrub. 

Patient Satisfaction

We take the opinions of our patients very seriously.  Every patient receives a patient satisfaction survey to fill out and return.  Once all of the surveys are collected, patient satisfaction scores are tabulated for the hospital as well as each department.  Patient input is then used to improve processes within the facility.  As a whole, Texas Health Center for Diagnostics & Surgery consistently scores 95% or higher in overall patient care. 

Safety

Patient safety is an integral part of our operations and your comfort a priority. We believe it's important for health care consumers to have access to patient safety information so they can make objective choices about their care as well as be informed about the steps taken to ensure patient safety.