What to Expect As A Patient
At Texas Health Center for Diagnostics & Surgery, a patient’s care and comfort is of the utmost importance. Knowing what to expect prior to your surgery or exam will help you have a better overall experience. We invite you to view a patient video by clicking on the link on the right side of the page. If you have any questions, please contact the pre-operative nursing staff at (972) 403-2750 or the pre-assessment staff at (972) 403-2716.
Keeping Patients Safe
Patient safety is a national topic of concern. At Texas Health Center for Diagnostics & Surgery, we encourage patients to take an active role in their care.
Click on the videos below provided by The Joint Commission on ways you can make a difference while in the hospital.
You the Smart Patient - Staying Safe in the Hospital
Cleanliness tips for staying safe in the hospital.
Length: 2:03 minutes
You the Smart Patient - No More Flowers
Length: 2:03 minutes
Concierge Service
Located in the main lobby, our concierge desk is staffed by professionals who work closely with patients and visitors. In addition to providing information about the hospital, our service associates enhance communication with patient families to help make a stay at Texas Health Center for Diagnostics & Surgery as comfortable as possible.
Pre-Admission and Testing
Surgical patients may be instructed by their physician to visit the pre-assessment center prior to their procedure to ensure the necessary pre-operative testing. At this time, the staff will be happy to answer any questions you may have regarding the process surrounding your surgery.
Patients can speed up the registration upon arrival by pre-registering online. Please click on the pre-registration form to the right and enter the information. This form needs to be completed two business days prior to your procedure.
Upon your arrival at the hospital, you will be asked to verify your registration information. At this time, a copy of your insurance card and driver’s license will be made, and you will be asked to sign authorization forms.
If you have any questions concerning the registration process, please call our business office at (972) 403-2700.